What we do

Our primary goal is a long term relationship as your IVR software provider. We use our experience to build a VoIP IVR system that makes sense to callers. Most of our work is integration to data elements. Larger companies have complex data that must be provided over VoIP using IVR software.  We also integrate to other VoIP equipment like queuing systems and VoIP phone systems. Oh, and we have our own IVR software VoIP engine that has been in the field for many years. This allows us to be incredibly flexible. If your application needs a special feature, we can build it. The same staff that built the IVR software libraries also build your application. These are extremely valuable engineers that can be brought in to make your project the best that it can be.

IVR Survey System

Our IVR Software includes an IVR survey system.  Our IVR survey system is a basic IVR software designed to allow users to create surveys using on online IVR hosting solution.  We do NOT sell the IVR hosting.  We sell a very simple application that you can use to sell IVR survey hosting to users.  The application is written in Visual Basic under Visual Studio 2005 and uses a Dialogic based IVR applications development system.

Oh, if you need an IVR system, IVR survey system, IVR solutions to work with your new VoIP PBX, you should contact us. We have the fireman hats and everything.

We can be reached at

bobw@charleskingconsulting.com  or  734-448-2266